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Terms & Conditions

Effective Date: 23/07/2025

These Terms and Conditions (“Terms”) govern your use of the InnoFab website and the services provided through it. By accessing or using our website, submitting files, or engaging our services, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website or services.

1. Services Provided

InnoFab offers services including but not limited to:

  • CAD design and 3D modelling

  • 3D scanning and reverse engineering

  • Part remanufacturing and prototyping

  • 3D printing and small-batch manufacturing

All services are provided on a custom basis, with pricing and lead times determined per project.

2. File Submissions and Project Requests

You may submit files (e.g., drawings, models, or reference images) via our upload form, email, or cloud link. By doing so, you:

  • Confirm that you have the legal right to use and share those files.

  • Grant InnoFab the right to use, modify, and reproduce those files as necessary to complete your requested service.

  • Acknowledge that all content submitted is accurate and complete to the best of your knowledge.

We reserve the right to reject any file submissions that are incomplete, unclear, or inappropriate.

3. Quotes, Pricing, and Payments

All quotes provided are based on the information and specifications submitted. Final pricing may vary if project scope, materials, or complexity changes.

  • Quotes are valid for 14 days unless stated otherwise.

  • Payment terms will be specified in your invoice or quote.

  • Work will not commence until payment terms are agreed upon.

4. Turnaround Times

Estimated project lead times are provided in good faith and may vary depending on complexity, volume, or material availability.

InnoFab is not liable for delays caused by incorrect information, file issues, or third-party suppliers.

5. Intellectual Property

All designs and files submitted by the client remain the property of the client. Any new designs, modifications, or models created by InnoFab may remain the intellectual property of InnoFab unless otherwise agreed in writing.

6. Accuracy and Fit

While InnoFab takes every reasonable step to ensure precision, you are responsible for confirming that final parts or files meet your specific requirements before use.

InnoFab is not responsible for damages resulting from incorrect application or assembly of provided parts.

7. Limitation of Liability

To the extent permitted by law, InnoFab shall not be liable for:

  • Any indirect, incidental, or consequential damages.

  • Loss of data, profit, or revenue resulting from the use of our services or website.

  • Damages arising from client-provided errors or information.

8. Refunds and Rework

Due to the custom nature of our services, refunds are not guaranteed. If you are dissatisfied with the outcome due to an error on our part, we will work with you to rework or replace the item where appropriate.

9. Website Use

You agree to use our website lawfully and not engage in:

  • Uploading malicious code or files

  • Violating any local, national, or international laws

  • Misusing any content, logos, or materials provided on the website

10. Modifications to Terms

We reserve the right to modify these Terms at any time. Updated terms will be posted on this page, and your continued use of the site or services constitutes acceptance of those changes.

11. Governing Law

These Terms are governed by the laws of Queensland, Australia. Any disputes will be resolved in the jurisdiction of Queensland.

12. Contact

If you have any questions or concerns about your privacy or this policy, please contact us at:

​

InnoFab
contact@innofab.com

0447 996 566

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